Privacy Policy

By using our site, you agree to how we handle your information as outlined below. If something doesn’t sit right, you can step away at any time.

What we collect

When you interact with Ibuki — placing an order, signing up, or reaching out — we may ask for basic details:

Name, email, phone number, address, and payment information.

Only what’s needed. Only when you choose to share it.

You can always decide not to provide certain information. Some parts of the site may not work fully without it.

How we use it

We use your information in a few clear ways:

To complete your order
So what you choose reaches you without friction.

To stay in touch
Order updates, responses to your questions, and — if you opt in — occasional notes about Ibuki.

To improve the experience
Understanding how people move through the site helps us make it simpler, quieter, and easier to use.

To process payments
Securely, and only as required to complete a transaction.

We don’t use your data to chase you. We use it to support you.

How we protect it

Your information is handled with care.

We use appropriate systems and safeguards to prevent unauthorised access, loss, or misuse.
Not as a feature — as a responsibility.

Sharing information

We do not sell or trade your personal information.

In some cases, we may share limited data with trusted partners — only when it’s necessary to deliver a service (like shipping or payments).

We may also look at patterns in how the site is used — but never in a way that identifies you.

Your choice

You can unsubscribe from emails at any time.
You can step back, opt out, or reach out to us with questions.

We’ll keep it straightforward.